Pro Certification - In-Person

Designed for trained technicians or sales engineers, the Commend Pro certification builds upon the core knowledge, diving into more advanced configuration, integration, operational techniques, and practical application. This course is for those wanting to complete their mid-level certification to expand on their Commend foundational knowledge.

Description

The training covers the following topics and approximate timeframe:

  • ComPLC Foundational: 2 hours
  • Studio Foundational: 2 hours
  • ICX Foundational: 1 hour
  • Symphony Control Desks: 1 hour
  • Encryption Basics: 1 hour
  • CCT800 Intermediate: 2 hours
  • Paging / PA: 1 hour
  • Webhooks (API): 1 hour
  • Audio Settings - Adv.: 1 hour

Registration Fee (US-PS-EL-SUB2): $715.00
(No hardware is required)

Prerequisites

You MUST have CORE Certification already!

Those looking to continue their education with Commend, renew their previous certification, and advanced their Commend knowledge. 

Benefits

What You’ll Learn

  • ComPLC Logic Engine – Master advanced automation within VirtuoSIS using a powerful logic engine to streamline complex workflows.

  • Studio – Explore tools for graphical design and audio recording, opening up new ways to customize and document your system.

  • Third-Party Integrations with ICX – Understand how most integrations communicate using the Intercom Server’s “native” language.

  • Symphony Control Desks – Discover a new, more efficient way of handling calls across your system.

  • Encryption – Learn how to strengthen security with encryption options.

  • Advanced CCT800 Features – Go beyond the basics and explore more complex system setup and usage.

  • Paging & Mass Notifications – Configure both system-wide and localized announcements for clear, targeted communication.

  • HTTP Protocol Control – See how to manage system behavior through standard web protocols.

  • Audio Enhancements – Get hands-on with beamforming, neural network noise reduction, and advanced audio tuning.

 

The training covers the following topics and approximate timeframe:

  • ComPLC Foundational: 2 hours
  • Studio Foundational: 2 hours
  • ICX Foundational: 1 hour
  • Symphony Control Desks: 1 hour
  • Encryption Basics: 1 hour
  • CCT800 Intermediate: 2 hours
  • Paging / PA: 1 hour
  • Webhooks (API): 1 hour
  • Audio Settings - Adv.: 1 hour

Registration Fee (US-PS-EL-SUB2): $712.00